FAQ - Login and Registration Issues

[Kat]

Note from Administrator: The information in this thread was for the old domain and/or phpp forum software, but it is still mostly valid for the present program (Invision Power Board).

Login and Registration Issues

Why can't I log in?

Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board.

Why do I need to register at all?

Registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, emailing to fellow users, usergroup subscription, etc. It only takes a few minutes to register so it is recommended you do so.

Why do I get logged off automatically?

If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.

How do I prevent my username from appearing in the online user listings?

In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or to yourself. You will be counted as a hidden user.

I've lost my password!

Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.

I registered but cannot log in!

First check that you are entering the correct username and password. If they are okay then one of two things may have happened: if COPPA support is enabled and you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account need activating. Some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an email then follow the instructions; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting the board administrator.

I registered in the past but cannot log in anymore!

The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions.

[Kat]

It seems like a few people have joined Objectivist Living but have trouble getting back in. There seems to be a bug in the program as far as authorization.

Here are two things that you need to do if you are having trouble getting logged in:

1 - Clear the cookies in your browser (in Internet Explorer under the tools menu > Internet options > under the general tab there is a button to delete cookies.

2 - Try logging in again. On the log-in screen there is a check box to set the cookie to remember you. Please be sure that it is checked.

This should solve the log-on problem. If you forget your password, let me know and I can reset it temporarily. One more thing, if you join but do not receive a confirmation, check to be sure it was not directed to a "spam" or "bulk" folder for your e-mail account. These things are generated by the software and I do not send them personally.

Kat

[Guest]

Cleared my cookies recently, but I still had to log in 6 times before I actually got in just now. Checking the little box that's supposed to recognize my computer's ID so I don't have to log in every time I visit isn't working at all.

Now it won't let me post this because my "username has already been taken!" Well, yeah! It's me, dummies!

(Note from Administrator: Some members asked to be removed from the member list before the forum was transferred to a new program, thus these member names were lost on the posts. In this case, context is not enough to identify the former member. Like he/she said above, "It's me, dummies!")

[Kat]

I finally figured out how to solve the issue of new members not being able to log back on. When you join, the system sends out an email that you need to respond to in order to activate the account. It is an automated message that is sometimes filtered out of your email inbox and put into spam. We can activate your account manually if you let us know.

Now that we know how to fix the registration issue and it should be easier to resolve in the future.

Sorry for the inconvenience.

Kat

[Kat]

Just when I think this is fixed...the problems creep up again. Does anyone know what is wrong. The issues seem to be for new users. This is very frustrating.

I am also wondering about the time issues. It is several hours off. what exactly is GMT? I thought it was mountain time so GMT-1 = central time. Apparently it is something else.

kat

[Mikee]

Kat,

I often don't get logged on when I first try. I just try again and it works. It's never taken more than twice. It doesn't bother me.

I'm using mozilla firefox and Win XP home.

GMT is Greenwich Mean Time, same as London time I think. I believe it's eight hours ahead of Pacific time.

http://wwp.greenwichmeantime.com/