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Corporate Integrity is Not Yet Down the Drain



Oct 16 2006, 02:32 PM

Although this is a story that I had heard about a few weeks ago, yesterday, while I was at the Primerica Leadership training in New Haven, CT (something we reps attend every 3 months), the story came to life in a very intimate way, when it was told in front of the group of 1,000-plus people that were there Saturday, Oct 14th.

On October 1st, 2006, a family of five was traveling on the Long Island Expressway and for some reason their minivan veered off the highway and collided with a tree, causing the front vehicle to become engulfed in flames.

A passing motorist notified police, just a mile down the road. When officers arrived at the scene, the children could be heard screaming and crying, in the back of the van. Officers used their tools to break a window and free the children, two of whom were still in their car seats, while the oldest child had her seatbelt on. They managed to save the children, but the fire was too intense for them to get close enough to the parents, Arturo Lopez, 29 and Christina Guardado, 30, who were in the driver and passenger seats. They perished in the fire.

Just a few weeks earlier, Glen Paganinni, a Division Leader representative from Primerica Financial Services, was trying to convince the father of this family to replace their $27,000 'Whole Life' policy with a $1,000,000 Term Life policy, citing that if something happened to him, the original policy was severely underfunded and that the cash value would go back to the company upon payout of the death benefit. Mr. Lopez finally agreed and the policy was prepared.

In the few weeks that the paperwork had gone to the parent company for processing, it was determined that Mr. Lopez had a medical condition which would cause the policy to be rated (this is an industry term which means that the policy premiums had to be adjusted, or perhaps that the applicant was found uninsurable due to the seriousness of the medical problem) and possibly he would not be insurable.

Before the policy could be delivered, the October 1st fatal accident occured.

From a legal perspective, Primerica had no obligation to pay this claim. The policy had not been delivered to the client and there were issues with the client's health that needed adjustments to the policy. However, the company chose to pay the claim, in the full amount of both parents' policy death benefits ($1,000,000). In my opinion, they went above and beyond their legal obligations. To hear Glen speak about this whole situation as it unfolded, was a moving experience and a tribute to the good that is still within some of Corporate America.

People like to say that corporations are evil and will take people's money and screw them over, but the ethical integrity of Primerica is one of the factors that attracted me to this company.

I joined this company because I believe in their philosophy--which is to help the middle class get out of debt, protect their income and retire wealthy. The Leadership Training I attend every three months is not just a chance to walk across a stage and shake hands with many successful Primericans (some of whom are former celebrities, like Warren Powers, who played for the Denver Broncos and was a superbowl star), but to learn of real instances where the company went the extra mile to take care of its clients.

And the company takes care of the people who are the grass roots force of independant reps who get the word of these products and services out.

I am an independant rep. I made a choice to join because I believe in what the company stands for and for how they reward us handsomely for our hard work and dedication to our clients. When I personally hear about stories like this one with the orphaned kids, and how this company stuck it out, rather than take the attitude of 'screw the customer, it's all about the profits" of today's majority of big corporations, I realized I made the right decision to join Primerica. Few people have what it takes to be successful, but I am going to give it my best, because it's worth it. For me, and my family.

I joined because I see it as the only realistic opportunity to earn a great income. Yes, there are obstacles, but nearly all of them are internal to my personality and part of Primerica training is learning to overcome those obstacles.

A lot of people hate Primerica, especially those employed in the ripoff insurance companies that are still screwing people with deceptive practices, and when I posted this story in another forum yesterday, the forum's software had automatically trashcanned it before it got posted, probably because it contained the name Primerica. So this story will live on in my blog. And this is why I am working with this company.

"Friends don't let friends retire broke."


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